“Firing in the U.S. is like pulling off a Band-Aid: you have a problem, you pull off the Band-Aid, it hurts a lot, then the problem is gone. In Europe, it’s more like boiling a lobster: you put the lobster in, slowly the lobster cooks, and finally, the time is done.”
We interact with people from a different culture with our own “cultural lenses.” We judge people's behavior based on our values, what we perceive as normal or common sense, but may not be so in other cultures.
Using tactics such as applying time pressure, opening with your best offer, or making expiring offers, could be interpreted as signs that you are impatient and not willing to invest time in building a relationship.
When making a presentation, please note that Arabs are circular thinkers and thus tend to learn through their senses and through memorizing. The use of imagery, analogy, repetition, and graphics are important.
Global leadership involves being able to identify and maximize one’s abilities as a leader, recognize and adapt to the various demands of a diverse global workforce, and retain the unique perspectives and talents of a team in a collaborative way.
The purpose of small talk is to be “small” and light, but when you are not used to the parameters small talk covers, you can easily fall into the “How are you?” trap: The notorious “How are you?” or it’s cousin “How’s it going?” question is sometimes perceived as not only superficial but also insulting.
After losing an important deal in China, an Israeli medical device company learned in hindsight that his Chinese counterpart would have appreciated a slower pace with more opportunities for relationship building.
"Though working in Israel as a professional lawyer before relocating to Silicon Valley, it took me two years to fully understand the different cultural nuances when communicating with my U.S. clients." (Israeli attorney)